Our Team
Ralph Obenour
Owner
Ralph is a Toledo native and has spent his entire career in the service industry. Most notably with Taco Bell as a Director of Growth operating the northern Ohio stores. Ralph has been nationally recognized for his team’s efforts over the last several years. Ralph has also spent the early part of his career in the commercial cleaning industry as an Area Manager with a local janitorial company. He is Betco tile floor care certified and holds a degree in banking and finance. In 2018, Ralph started Premier Building Service Contractors LLC and in 2020 acquired Quality Cleaning of Northwest Ohio.
Daniel Terry
President of Operations
Dan has spent the last 40 years working in the commercial cleaning industry. Dan has held positions as an operations manager, vice president of operations and general manager. Dan’s 40 years of experience in the commercial cleaning industry has allowed him to improve sales, turnover and overall operations during his tenure with different brands. Dan has been responsible for overall operations at facilities such as Dana Corp, Davis-Besse, BP Refinery and One Government Center to name a few.
Jamie Vicars
Operations Manager
Jamie is a lifelong resident of McClure, OH and is the mother of Delilah who is 5 years old. Jamie has worked her entire career in the service industry and been in management for the last 10 years. When Jamie isn’t working, she loves to spend time with her family, reading and doing outdoor activities with her friends.
Matt Garza
Operations Manager
Matt was born in Defiance, OH and recently moved to Perrysburg, OH. Matt has spent his career in the service industry and has managed operations at a two-million-dollar business. He was responsible for all aspects of operations, including hiring, training, and scheduling. Matt has spent the last 6 years in management and when he is not working at Quality he enjoys hanging out with his friends and family.
Alan Reinhart
Tile and Floor Care Specialist
Alan has worked for Quality Cleaning for over 30 years as a Floor/Carpet Care Specialist. In that time, he accumulated a broad knowledge base of different flooring and carpet types, as well as the specific techniques for cleaning them.
Alan routinely receives compliments from customers regarding the quality of his work, and he is an important part of our team. Alan is a lifelong resident of Wauseon, and loves going to the Fulton County fair each year with his family.
Katrina Hoetzel
Operations Manager
Katrina is a native of Kingston, Ontario and immigrated to the US with her family in 2005. Katrina is a mother to her 13-year-old boy Nolan and her 8-year-old daughter Marlie. In her free time, she loves to spend time with her family doing outdoor activities such as horseback riding and kayaking. Katrina began with Quality in a team member role and quickly shined and moved up into management a short time later.